Returns & Exchanges

Return and exchange policy

Return Period

You have 30 days after receiving the product to request a return or exchange.

Product in new and unused condition

Original tags intact

Original packaging preserved

Certificate of authenticity included

Send email to comercial@glucklbn.com with order number

You will receive return instructions within 24-48h

Send the product carefully packaged

Processing in 5-7 business days after receipt

Refund will be processed to the original payment method. Shipping costs are non-refundable.

Exchanges for other sizes or colors are subject to stock availability.